We want you to feel confident shopping with LERICI. Below is how returns, exchanges, and refunds work.

Change of Mind

Change of mind returns may be accepted at our discretion if the item is unused and unworn and remains in its original condition and packaging. Original shipping costs are non-refundable, and return shipping is the responsibility of the customer.

Custom Made or Special Order Items

Custom-made, personalised, or made-to-order products cannot be returned or exchanged for change of mind.

Faulty or Incorrect Items

If your item is faulty, damaged, or incorrect, please contact us as soon as possible and provide your order number, a brief description of the issue, and clear photos or video showing the problem to help us resolve your request as quickly as possible.

Refunds

Approved refunds will be issued to the original method of payment, and processing times may vary depending on your payment provider.

Exchanges

Exchanges may be available subject to stock availability, and instructions will be provided once your request has been reviewed.

International Orders

Duties, taxes, and import fees for international orders are the responsibility of the customer unless otherwise stated. Return shipping costs for international orders are the responsibility of the customer, except where items are faulty, damaged, or incorrect.

Contact Us

If you have any questions about shipping, returns, or refunds, please contact the LERICI Customer Care Team.